Return Policy


The return of the product will be accepted under the following terms and conditions:

  • The item must be intact, clean and unused.
  • You must notify us by completing the appropriate form correctly within 14 days of items delivery.
  • The product must be returned with all accessories, including the case and original packaging. If the original packaging cannot be recovered, the item must be packed suitably.

For customers EXTRA CEE:  Download the documents in the following link and attach them to the pack to indicate a return.

All costs incurred from receiving the return will be deducted from the refund.

The refund will be made approximately within 7 business days of the receipt of the return, though this can be dependent on your card provider. The amount will be credited to the card or PayPal account used when ordering.

The refund will not be processed if terms and conditions are not met.